Printables Frequently Asked Questions - FAQ
What are printables?
- A printable is a ready to print PDF file that can be downloaded for a small fee or for free.
- This file can be printed instantly at home or with a professional print shop or online printer.
- Every printable is formatted to print on a 8.5 x 11 inch / A4 size sheet of paper.
- Printables are fast and cost efficient, they can be printed over and over again for personal use.
What happened to Love vs Design?
- In November 2015 BasicInvite.com, LLC acquired all of Love vs Design's digital assets; and the Love vs Design business entity and corresponding Etsy store was closed down. Most Love vs Design printables are available as they were on Love vs Design, and most Love vs Design printed products are now integrated into the Basic Invite catalog.
How do they work?
Will I receive any physical items in the mail?
When you purchase a printable PDF, you'll not receive any items by mail.
I'm having some technical difficulties, can you help?
Sorry to hear that! Please make sure to read your instructions file since this includes detailed instructions if it's not answered there, contact us and we're happy to help.
I can't save my editable printable, what's wrong?
Most probably you didn't open your printable in Adobe Acrobat. If you double clicked on the PDF file, it often opens in your web browser or in preview, this doesn't let you save. Open the file in Adobe Acrobat. If you do not already have this program, you can download it for free on the Adobe site.
TWO TYPES OF PRINTABLES
What types of printables do you offer?
- We offer un-editable and editable printables:
- Un-editable printables can only be printed exactly as shown on the product image.
- Editable printables allow you to type out your own wording in the blank fields.
- Please note that the colors and graphic elements can not be personalized in any of our printables.
How do I edit and personalize my printable?
Personalizing your printable is only possible if the product description includes 'editable':
- Save the PDF file onto your computer.
- Right click on the file and open it with Adobe Acrobat. If you do not already have this program, download it for free at https://get.adobe.com/reader Using other programs may cause issues typing your wording and saving the file, it could also alter the design and colors.
- Type your wording in the blank fields in this file.
- When you've finished typing your wording, save your PDF file and name it.
Can I save the changes to my printables?
Sure thing! When you've finished typing your wording in your editable printable, save your PDF file and name it.
Can I change the colors or design elements in the printable?
The colors, fonts and size of our printables can not be changed.
Can I add an image into the printable?
Unfortunately it's not possible to add an image, photo or your own logo into the printable.
Can you make the design different for me? Do you take custom orders or design projects?
To keep the prices low we are unable to customize our printables for you. At this point we're not taking on any custom design work.
PAPER AND PRINTING
Can I use my home printer?
Yes, you can use your home printer to print our printables instantly. Please note that a color printer is required for all colored printables, otherwise your printable will print out black & white.
What size paper should I use to print my printables?
Every printable is formatted to print on a 8.5 x 11 inch / A4 size sheet of paper.
What type of paper should I use?
Check what the maximum paper thickness is for your printer model, this can be found in your printer manual. Be aware: paper that’s too thick could jam and damage print heads. We recommend using a matte photo stock or a white card stock.
How should I cut the printables to size?
There are several ways to cut your printables. You can use a good pair of scissors, a paper cutter or an X-acto knife, ruler and cutting mat.
Should I print on my own or print at a local print shop?
This depends on the quality of your own printer, how many items you're looking to print, does the printable use a lot of ink (for example chalkboard designs). If you're able to print on your own, we recommend trying this first. Printing on your own is great for small quantities. However if you're looking to print a higher quantity, then outsourcing this to a printer is a good call.
Things to keep in mind when printing printables at your local print shop
Print shops offer many types of papers and cardstocks. We recommend having your designs printed on a white matte card stock. 110lb is a nice thickness for most items. Ask to see 1 item printed to make sure the colors and materials are to your liking.
Can I use an online printer?
Yes, as long as you're able to upload an 8.5" x 11" PDF file to print from. Some online printers can cut your items down to size, with other printers you might have to cut the items to size on your own.
Will the colors print the same as the colors on my computer screen?
No, in most cases printed colors and colors on your computer screen are going to be slightly different. There are a lot of factors that come into play, the quality of your printer, the calibration of your computer screen, the computer program you use to view your designs, etc.
For the most accurate view, please do not view your proof in your email browser, phone or iPad/Tablet. The color will display very different than the actual printed colors. Please open your PDF Proof in ADOBE ACROBAT on your computer monitor.
Do you print and assemble printable orders and mail them out?
We do not currently offer printing services for our printable items.
What supplies do I need to print my printables?
If you'd like to print your own printables, you'll need a color printer, card stock and scissors. If you'd like to have someone else print and cut your items to size, you don't need any of these supplies.
Do I need any software to print my design?
Yes, you'll need a free program Adobe Acrobat Reader. If you do not already have this program, download it for free at https://get.adobe.com/reader Using other programs could alter the design and colors, it may also cause issues typing your wording and saving the file.
Do I need to be very handy to make these printables?
Our printables are pretty straight forward and each printable includes a detailed instruction page. If any questions come up, please check out the instructions included with each printable or contact us if that doesn't help, we're more than happy to help!
How are the printables delivered?
After your purchase has been completed, you can instantly download your printable by clicking 'Download'. You'll also receive an email confirmation within 15 minutes with a link to download your printable PDF.
How many times can I download the printable templates?
Each printable can be downloaded 5 times in total. This limit is set to avoid abuse.
How many times can I print the printables?
Do printables work with my Mac computer?
Can I feature your printables on my blog / website?
That would be great! Feel free to feature our printables on your blog or website and include links to our product pages or tutorials. It's not allowed to share the actual PDF file, or link directly to our PDF. Please always tag @basicinvite and #basicinvite. Thank you!
What are your policies on Cancellations, Returns/Exchanges and Refunds?
At Basic Invite our design team takes time and careful thought to create each of our products with one goal in mind...making our customer happy. Due to the digital nature of our printable designs, after you purchase a printable from our site, it's not possible to cancel, return or request a refund for any reason. If you run into any technical issues, please make sure to read your instructions file since this includes detailed instructions. Also, see our Trouble Shooting Page. If it's not answered there, contact us and we're happy to help.