We work hard for our customers most important life events. Creating a quality card and shopping experience is paramount.
In short, either you love it or we’ll make it right — guaranteed. We’ll either reprint it for you for free or you may return your items for a full refund.
We will reprint or allow you to return your order so long as:
In the event your order does not qualify for a return or a free reprint, we will offer you a generous 75% reprint discount.
Fill out an Order Trouble Ticket. Please do not call for these issues, as we always need the trouble ticket filled out so that we can have an accurate understanding of how to best help you.
During business hours, our staff will reach you within 30 min of receiving your completed order trouble form.